Amplitrade ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use amplitrade.com.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account information: email address, name, and password when you register.
- Payment information: billing address and payment method details processed securely through Stripe. We do not store your full credit card number.
- Communications: messages you send us via email or contact forms.
1.2 Information Collected Automatically
When you visit our site we may collect:
- Log data: IP address, browser type, pages visited, time and date of your visit, and referring URLs.
- Cookies: small data files stored on your device. See Section 4.
- Device information: hardware model, operating system, and unique device identifiers.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our services.
- Process transactions and send related information, including purchase confirmations and invoices.
- Send you trading signals and portfolio updates you subscribed to.
- Send marketing communications (you may opt out at any time).
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze usage patterns to improve our service.
- Comply with legal obligations.
3. Sharing of Your Information
We do not sell your personal information. We may share it with:
- Service providers: third-party vendors that assist in our operations (payment processors, email delivery, analytics). They are contractually required to keep information confidential.
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
- Legal requirements: if required by law, court order, or government request.
4. Cookies
We use the following types of cookies:
- Essential cookies: required for the site to function (session management, security).
- Analytics cookies: help us understand how visitors interact with our site (Google Analytics).
- Marketing cookies: used to track conversions from advertising platforms (Facebook Pixel, Google Ads). You can opt out of these through your browser settings or via platform-specific opt-out tools.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Security
We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and limited access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data.
- Correct inaccurate personal data.
- Request deletion of your personal data.
- Object to or restrict certain processing.
- Data portability.
To exercise these rights, contact us at support@amplitrade.com.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Amplitrade
Email: support@amplitrade.com